Most products such as Mobility, Sleep Therapy units, Oxygen, Nebulizers, and others may carry a standard limited manufacturer warranty. If your purchase malfunctions or is defective, please contact our office at 1-800-988-7475 to verify the item is still under warranty. If so, please contact LIVEWELLDME to arrange a Return Merchandise Authorization number. Warranty claim decisions are solely at the discretion of the manufacturer. The customer is responsible for shipping the product to our office. Repair or replacement of the product can take up to 3-4 weeks depending on the manufacturer & their specified RMA procedures.

Manufacturers do not warranty against misuse or water damage. If water damage or misuse is determined to be the cause of the malfunction, you will have a choice to have it returned to you at no cost, have the machine repaired by the manufacturer (repair costs will be communicated and collected before repairs are completed), or purchase a new product at current prices displayed on the website.